Pytaya is the smart assistant that answers your customers' questions from your own knowledge base — and hands over to a human advisor when needed. No hallucination. Your data stays in Europe.
Every answer comes from your validated knowledge. And when a human is needed, the handover is invisible to the customer.
The assistant answers only from YOUR validated knowledge base. No invention, no guesswork.
When a question goes beyond the AI, one of your advisors takes over in a click. The customer never sees the seam.
Your customers write in French, German, English or Italian: the assistant understands and replies in their language.
Every uncertain question goes into a queue. You confirm, link or correct: the assistant keeps improving.
European hosting — Switzerland, France, Germany or the Netherlands — controlled processing, no leaks to foreign AI. Privacy by default.
A small snippet to paste on your site, and the assistant is live. Customisable to your colours.
Your FAQ, your pages, your documents: Pytaya builds your knowledge base.
Your customers get instant answers, day and night, in their language.
For sensitive cases, a human resumes the conversation smoothly, with no break.
Unanswered questions surface, you validate them, the assistant gets better.
Unlike chatbots wired to American AI, Pytaya processes and hosts your data in Europe — your choice of Switzerland, France, Germany or the Netherlands. Your customer exchanges, your knowledge, your analytics: all under your control, within the European legal framework.
Our Swiss and German customers finally get instant answers, around the clock — and our team only steps in for the cases that truly matter.
Clear pricing, no surprises. We start together with a demo and a quote tailored to your volume.
To launch your assistant. ≈ 1,000 conversations/month · 1 user · 14-day free trial · 3-month commitment.
Assistant + human advisors. ≈ 10,000 conversations/month · 14-day free trial · 6-month commitment.
Integrations & high volumes. Quota on request · 14-day free trial · 12-month commitment.
Tell us in a few words about your business and your needs — we'll offer a tailored demo and a quote, with no commitment.