AI customer-service assistant · SMEs

Pytaya, your trusted AI assistant

It answers your customers around the clock, in four languages, from your own content — imported from your site or your documents, then approved by you. It understands the thousand ways people ask the same question, and never invents the rest.

14-day free trial · One line of code to install · Hosted in Europe 🇪🇺

The hard part isn't answering. It's answering correctly.

Generic assistants improvise: they invent a delivery time, a warranty, a price. In customer service, a wrong answer costs more than no answer at all.

"Our assistant can only say what you have published. If it doesn't know, or finds no close answer, it says so — and flags it to you."

That's the design principle, not a setting to switch on.

Three reasons to choose it

🎯

Zero invention

It draws only on your approved and published content. Nothing is visible until you sign it off.

You sign off on every word it says.
📈

It learns from your real customers

Every unanswered question comes back to you. You handle it in one click, and it can answer from then on.

It improves with use — under your control.
🌍

Multilingual, effortlessly

You write in your own language. Translation into the others is done for you, and your corrections are never overwritten.

Four languages, written once.

Up and running the same day

No integration project, no agency to bring in.

1 · Import what you already have

Your FAQ, your pricing pages, your documents. The tool extracts question-and-answer pairs for you to review.

2 · Review and publish

Everything arrives as a draft. You edit, then publish — five questions at a time if you are in a hurry.

3 · Paste one line of code

The chat bubble appears on your site, in your colours. You will change your answers without ever touching that line again.

What sets us apart from a generic AI chatbot

In practiceGeneric AI chatbotPytaya
Where answers come fromImprovised by the model Only yours, published
When it does not knowIt makes something up It says so, and alerts you
ImprovementOpaque You approve what it learns
A customer wants a humanThey switch tools An advisor takes over, seamlessly
TraceabilityVaries Time-stamped action log

You keep control — and the evidence

An assistant that speaks to your customers commits your business. The tool is built so you can prove it.

✍️

Nothing goes out without your approval

Every answer stays a draft until you publish it. Taking one down is immediate.

🙋

Seamless human takeover

Your advisors reply from the same window. The visitor does nothing and repeats nothing.

🔒

Your domain, and only yours

Ownership of your site is verified. Nobody can run an assistant in your name elsewhere.

📋

Time-stamped log

Who answered, closed or deleted what, and when. Message content never appears in it.

👥

Per-person permissions

Who can write, publish, delete. Everyone sees what concerns them.

🇪🇺

Data in Europe

European hosting, GDPR-compliant. You export or erase your data whenever you decide.

Plans sized for SMEs

Clear pricing, no surprises. We start together with a demo and a quote matched to your volume.

Essential

from 19 €/CHF excl. VAT / month

To launch your assistant. ≈ 1,000 conversations/month · 1 user · 14-day free trial · 3-month commitment.

  • AI assistant on your FAQ
  • Widget for your website
  • Multilingual
  • Hosted in Europe
Request a quote

Enterprise

Custom

Integrations & high volumes. Quota on request · 14-day free trial · 12-month commitment.

  • Everything in Pro, plus…
  • Choice of hosting country: 🇨🇭 Switzerland · 🇫🇷 France · 🇩🇪 Germany · 🇳🇱 Netherlands
  • Multi-team & roles
  • Dedicated support & priority support
Contact us

See it answer your own questions

Import your FAQ: within minutes, the assistant answers in your own words.